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Digital permit application gateway

Apply for a permit in Shelby County

Start with the issuing authority’s own submission lane. A complete application package, accurate valuation, and accessible inspection path are the fastest route through statutory plan review.

Recommended first click

Open the Accela permitting portal.

Use the official digital gateway to submit plans, monitor review comments, pay required charges, and request inspections when the permit is issued. If the link is unavailable, use the agency website or phone number on the administrative profile to confirm the current lane.

Typical review lane

N/A; no current general county review timeline published.

Treat this as a planning signal, not a guaranteed approval date. Completeness, corrections, resubmittals, and agency workload control the actual clock.

01

Confirm jurisdiction

Verify the parcel is inside this agency’s service area and note whether a city, state, fire marshal, septic authority, or utility district also has approval authority.

02

Assemble a complete package

Prepare legible plans, site information, project valuation, ownership authorization, contractor information, and any energy, floodplain, zoning, or utility documentation the issuing office requires.

03

Track the review record

Keep the permit number, approved plan set, correction comments, fee receipts, and inspection results together. Those records establish the compliance trail for the next trade.

Application documents

Use the official form when a portal is not the only filing route.

Before submission, call 901-222-8300; Building 901-222-8394; Develop901 portal assistance 901-636-7384 if the project involves a change of occupancy, structural alteration, accessory structure, demolition, or work near a regulated environmental feature.

Source trail

Official sources for this profile

Use these direct agency or licensing links to confirm current instructions before you file, pay, or schedule work. External pages control if their information differs from this directory.

Project questions

Frequently asked questions for Shelby County

Who handles permitting for this jurisdiction?

Memphis and Shelby County Division of Planning and Development / Construction Code Enforcement is the identified county-level authority for this profile. Confirm that the property is in its service area before filing.

How should I begin an application?

Begin with the online permit gateway listed in the application guide. If the portal does not recognize the address or project type, contact 901-222-8300; Building 901-222-8394; Develop901 portal assistance 901-636-7384.

How long might review take?

N/A; no current general county review timeline published.

How are inspections scheduled?

Apply and schedule inspections through the Develop901 Citizen Portal. For portal/application assistance call 901-636-7384; for Construction Code Enforcement call 901-222-8300 or Building at 901-222-8394. Keep work accessible for required inspections and obtain final inspection/occupancy approval before use.

Which codes and exemptions should I review?

Memphis and Shelby County adopted the 2021 edition of the ICC International Building Code with local amendments and the 2021 Memphis and Shelby County Energy Conservation Code; verify the specific technical code and local amendments for the project. The joint CCE program handles county/unincorporated work and Memphis, while Bartlett and Collierville use separate municipal offices. No single consolidated minor-work exemption list was exposed in the accessible official sources. Most construction, alteration, repair, moving, demolition, occupancy changes, and regulated electrical/gas/mechanical/plumbing work require permits under the adopted codes; verify minor finish-work exceptions with CCE. Municipal rules vary: Develop901 covers Memphis, Arlington, Germantown, Lakeland, Millington, and unincorporated Shelby County, while Bartlett and Collierville require their own offices.

What makes an application complete

A portal submission is only as strong as its supporting record.

Before you click submit, make sure the drawings agree with the site plan, project description, valuation, ownership authorization, and contractor information. If the work changes structure, occupancy, drainage, fire protection, energy performance, or utility demand, describe that scope plainly. Ambiguous narratives create correction cycles and delay the field schedule.

Save the confirmation number, payment receipt, uploaded plan set, and every correction comment. Those records are the backbone of a defensible compliance file when multiple trades or agencies share responsibility.

Submission quality check

Site: address, parcel, access, setbacks, and existing conditions are consistent.

Scope: structural, mechanical, plumbing, electrical, fire, and energy work is identified.

Closeout: inspection contacts and the final approval path are understood before work begins.